RACHEL’S ENGLISH respects your privacy. We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to the RACHEL’S ENGLISH email list newsletter, send feedback to RACHEL’S ENGLISH, register for one of RACHEL’S ENGLISH’s courses or respond to a survey. If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to RACHEL’S ENGLISH, to survey you about your use or opinion of RACHEL’S ENGLISH, or to ask for your support. At your request, we will remove your contact information from our files.

We do not make your contact information or any other personally identifiable information available to anyone outside RACHEL’S ENGLISH or its service providers (who use the information only for authorized RACHEL’S ENGLISH purposes) unless we are legally required to do so.

In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve the RACHEL’S ENGLISH web site and to evaluate the access and use of RACHEL’S ENGLISH materials and the impact of RACHEL’S ENGLISH on the worldwide educational community:

We collect information you provide about your use of and satisfaction with RACHEL’S ENGLISH through email you send us, through the RACHEL’S ENGLISH feedback form, and through RACHEL’S ENGLISH surveys, whether or not you voluntarily include your contact information.

We may use web analysis tools that are built into the RACHEL’S ENGLISH web site to measure and collect anonymous session information.

We also use “cookies” to improve your RACHEL’S ENGLISH web experience and to collect anonymous information about how you use RACHEL’S ENGLISH. However, cookies are not required for RACHEL’S ENGLISH use. If your browser is configured not to accept cookies, you will still be able to access RACHEL’S ENGLISH and its content.

When we report information about RACHEL’S ENGLISH access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.